Refund Policy

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Returns

If you are not satisfied with your purchase for any reason, Ball All Day Long will offer a refund on returns received within 30 days after the initial purchase.  All sales are considered final If 30 days have gone by since your purchase and no refund nor exchange will be given on your purchase.

To be eligible for a return, your item must be returned unused and in it's original packaging with proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or contact your credit card company--it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ballalldaylong@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale or clearance items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ballalldaylong@gmail.com for instructions on how to return your item.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 704 Raven Street San Diego California US 92102

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.